Lupra Terms of Service
Last updated: 2025-10-22
1. Introduction
These Terms of Service ("Terms") govern your use of Lupra (the "Service"). By using the Service you agree to these Terms. If you do not agree, do not use the Service.
2. Who may use Lupra
You must be at least 18 years old and able to form a binding contract. You are responsible for any activity under your account.
3. Account & access
Provide accurate account information and keep your credentials secure. You are responsible for activity on your account.
4. What Lupra does
Lupra provides analytics and reporting tools that help businesses understand their marketing performance. We summarize outcomes (for example, spend vs. revenue) in plain language to help users make decisions.
5. User data and ownership
You retain ownership of data you upload or connect to Lupra. By using the Service you grant Lupra a limited license to access and process that data to provide the Service. We do not sell your data.
6. Payments
If you purchase a paid plan, payments will be processed through a third-party payment processor (for example, Stripe). You agree to the billing terms presented at purchase.
7. Acceptable use
You will not use Lupra to violate laws or infringe rights. You will obtain any consents needed for tracking and data collection on your websites and for the platforms you connect. You must not use Lupra to harvest personal data without permission.
8. Integration & platform access
You may connect third-party services (ad platforms, CRMs). Access to those services is subject to those providers' terms. You are responsible for ensuring you have rights to connect those accounts.
9. Privacy & data deletion
Our Privacy Policy explains how we collect and use data. You may request deletion of your personal data by contacting privacy@getlupra.com. We will delete personal identifiers within 30 days of a verified request; aggregated anonymized metrics may be retained.
10. Indemnification
You agree to indemnify and hold harmless Lupra, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising out of your use of the Service, violation of these Terms, or infringement of any rights of a third party.
11. Limitation of liability
To the fullest extent permitted by law, Lupra and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages or any loss of profits or revenues, whether incurred directly or indirectly, or for loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of the Service; (b) your inability to access or use the Service; or (c) any conduct or content of any third party on the Service.
In no event shall Lupra's total liability for all claims related to the Service exceed the amount you paid to Lupra in the twelve (12) months preceding the event giving rise to the claim.
12. Changes
We may modify these Terms. We will notify users of material changes. Continued use after notice constitutes acceptance.
13. Governing law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict-of-law principles.
14. Contact
Questions about these terms?
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